Booking Conditions

Booking Conditions

Our booking conditions:

Reservation methods:  Bookings can be made by mail, e-mail or fax.

For bookings made by  phone, by e-mail or fax, option must  be confirmed within a

maximum of 4 days.

The room rate is defined by the formula you have chosen: either on a bed and breakfast basis (room and breakfast for free) or on a half board basis (breakfast and dinner, excluding drinks), based on room type.

Deposit:Reservations are only considered firm if accompanied by a 30% deposit.

The deposit can be paid credit card (Visa, MasterCard) or bank transfer.

Prepayment:  The prepayment of the balance of the stay will also be requested 30 days before the expected date of arrival.

Arrival/Departure: We do our best to make rooms available as early as possible, however, in general this is not possible before 3 pm. They must be vacated by 11 am on day of departure.

Our cancellation policy:

For bookings canceled or postponed before the expected arrival, the 30% deposit will not be refunded.

Cancellation for any reason whatsoever causes the payment of the following charges:

- 30% up to 30 days inclusive before arrival

- 50% from 29 days to 21 days inclusive before arrival

- 80% from 20 days to 11 days inclusive before arrival

- 100% from 10 days to the day of arrival

Shortened stay

in the case of premature departures and where we are unable to resell the room, the total cost of the stay will be payable to the hotel as compensation.

Hotel le Chalet Blanc tel: +33 (0)492 442 702 Conditions
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